Active X Clinics
Existing Patients
Existing Patients — Booking & Next Steps
If you’re already a patient with us, you don’t need to start again.
This page will help you book the right appointment for you.
I’ve been asked to book a review
If a clinician has asked you to book a review or progress check, please use one of the options below:
If you’re unsure which review type was recommended, please contact reception on 0131 221 1415 and we’ll guide you.
This ensures:
This ensures:
- The right appointment length
- The right clinician
- The right timing
I’m Currently on a Rapid Relief Plan (RRP)
If you’re currently on a Rapid Relief Plan
If it has been more than 4–6 weeks since your last session, or your symptoms have significantly changed, please book a Review instead.
If you need help adjusting appointments, contact reception on 0131 221 1415.
I’m a Momentum Member
If you are a Momentum or Momentum Plus member:
This ensures you book the correct session type within your current plan.
I Haven’t Been Seen in a While / Things Have Changed
If it’s been some time since we last saw you, or your situation feels different, it’s best to start with a fresh assessment.
Still Unsure?
If you’re not certain which option applies, reception will happily guide you.
Why We Structure It This Way
Care at Active X follows a clear pathway: Relieve → Prevent → Optimise.
This structure helps ensure:
This structure helps ensure:
- Clear decision-making
- Fewer unnecessary appointments
- Better continuity of care
- Care aimed at helping you be Pain-free and Active for Life
If in doubt, a Review is always the safest next step.